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Information for refugees from Ukraine - frequently asked questions
The most important questions and answers for refugees from Ukraine and people who want to help. More information
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Otto-Suhr-Allee 100
10585 Berlin
E-mail: Post.soziales@charlottenburg-wilmersdorf.de
Website: www.berlin.de/ba-charlottenburg-wilmersdorf
Office hours for refugees: Tuesday and Thursday from 9 a.m. to 12 p.m.
Fröbelstraße 17
10405 Berlin
E-mail: ukraine.sozialamt@ba-pankow.berlin.de
Website: www.berlin.de/ba-pankow
Office hours for refugees: Monday and Wednesday from 8 a.m. to 10 a.m.
Yorckstraße 4-11
10965 Berlin
E-mail: sozialamt@ba-fk.berlin.de
Website: www.berlin.de/ba-friedrichshain-kreuzberg
Office hours for refugees: Monday, Tuesday and Thursday from 9:30 a.m. to 11.30 p.m.
Eichborndamm 215
13437 Berlin
E-mail: post.sozialamt@reinickendorf.berlin.de
Website: www.berlin.de/ba-reinickendorf
Office hours for refugees: Tuesday and Wednesday from 9 a.m. to 12 p.m.
Alt-Friedrichsfelde 60
10315 Berlin
E-mail: asyl.ukraine@lichtenberg.berlin.de
Website: www.berlin.de/ba-lichtenberg
Office hours: Tuesday and Thursday from 9 a.m. to 12 p.m.
Galenstraße 14
13597 Berlin
E-mail: asylblg_uebergabe@ba-spandau.berlin.de
Website: www.berlin.de/ba-spandau
Office hours: Tuesday from 9 a.m. to 12 p.m. and by appointment.
Riesaer Str. 94
12627 Berlin
E-mail: Sozialamt@ba-mh.berlin.de
Website: www.berlin.de/ba-marzahn-hellersdorf
Office hours: Monday, Tuesday and Thursday from 9 a.m. to 12 p.m.
Schloßstraße 37
12163 Berlin
Room 101
E-mail: Soz-Ukraine@ba-sz.berlin.de
Website: www.berlin.de/ba-steglitz-zehlendorf
Office hours for refugees: Tuesday and Thursday from 9 a.m. to 1 p.m.
Note: For information by telephone, you can contact the hotline at (030) 90299 7777 on Monday and Wednesday from 9 a.m. to 3 p.m. and Friday from 9 a.m. to 2 p.m.
Müllerstraße 146
13341 Berlin
Website: www.berlin.de/ba-mitte
Office hours: Monday, Tuesday and Thursday from 8:30 a.m. to 12:30 p.m. (registration on site until 11:30 a.m.).
Tempelhofer Damm 165
12099 Berlin
E-mail: sozialwesen@ba-ts.berlin.de
Website: www.berlin.de/ba-tempelhof-schoeneberg
Office hours for refugees: Monday and Wednesday from 9 a.m. to 12 p.m. (last admission: 11 a.m.)
Donaustraße 89
12043 Berlin
E-mail: soziales@bezirksamt-neukoelln.de
Website: www.berlin.de/ba-neukoelln
Office hours for refugees: Monday and Wednesday from 8 a.m. to 11 a.m.
Hans-Schmidt-Straße 18
12489 Berlin
E-mail: Soz.Ukraine@ba-tk.berlin.de
Website: www.berlin.de/ba-treptow-koepenick
Office hours for refugees: Wednesday from 8:30 a.m. to 12 p.m.
If you have any questions, please use the email address TF-Ukraine@LAF.berlin.de to contact the State Office for Refugee Affairs. You can find information on various topics on this website, or you can also directly contact the agencies responsible for the issues.