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Before clicking on “Next”, please note:
Emergency appointment
In an emergency we can offer help, either by sending a Fiktionsbescheinigung (temporary residence permit) or by making an appointment as soon as possible. Once we have received the contact form, the responsible department will review your case and decide whether an emergency exists. An emergency must always be proven.
We can only help if you:
- urgently have to travel within the next four weeks and this can be proven by means of a booking.
- can prove, through a letter from your employer, that without a valid document there is a risk of job loss.
- can prove, through a letter from your job centre or social welfare office, that without a valid document there is a threat of benefits being discontinued.
Unfortunately, for technical legal reasons, in cases where
- no valid passport is held
- a travel document for foreigners, stateless people or refugees must be issued or
- the previous residence title has been lost
we cannot offer any immediate help.
Your contact form will still be read and processed, even if immediate help is not possible. We ask for your understanding that a response will take longer in this case.